Below is a list of questions we’re often asked by patients when they first come across our site. Here, you’ll find everything you need to know about our company, the treatments we stock, how to order, delivery options and the payment methods we accept.


If you can’t find what you’re looking for, please fill in the form in this link and one of our team will get in touch as soon as possible.

Is your service confidential?

Yes. Your personal details and order history are completely confidential and will never be shared with a third party.

Does Viagra work every time?

A trial of erectile dysfunction medication should be repeated at least 4 times before deciding whether Viagra is working before considering a change of dosage or change to another ED medication. As with any treatment, there are times when ED tablets might not work and may not improve or overcome the underlying cause of erectile dysfunction.

Satisfactory erections require the following:

  • Adequate blood supply
  • Sexual arousal
  • Healthy nervous system

If erectile dysfunction is the result of spinal injury or operation, nerves might be damaged. In this case Viagra may help a little but other measures, such as injections or stiffening aids, may be required.

Other causes of erectile dysfunction may require specialist treatment apart from tablets. Some men, whose erectile dysfunction has psychological causes, may benefit from counselling.

Viagra warnings.

Men with the following conditions should not take Viagra without further assessment from their GP:

  • Taking medicines called nitrates (often given for chest pain)
  • Taking or intend to take amyl nitrite (‘poppers’)
  • Taking riociguat (to treat high blood pressure in the lungs)
  • Low or untreated high blood pressure
  • Allergies or reactions to past ED treatments
  • Recent heart attack (within 90 days) or suffer from angina (heart pain on exertion) or severe heart disease
  • History of strokes or mini-strokes/TIA (within 6 months)
  • History of vision problems caused by circulation problems
  • History in the family of rare degenerative eye disease
  • Serious kidney (renal) or liver disease
  • Peyronie’s disease – angulation or deformity of the penis
  • Leukaemia, multiple myeloma or sickle cell disease
  • Bleeding disorders (such as haemophilia)
  • Current active stomach ulcers (peptic ulcer or gastric ulcer)
  • Lactose intolerance (tablets contain lactose)

Can I take Viagra if I am taking other medicines at the same time?

During your consultation with the pharmacist, they will advise whether your current medicines can be taken with Viagra or if it is not suitable for you. Some medicines cannot be taken with Viagra so if you are currently taking any medicines it is important to discuss suitability of Viagra with your pharmacist or doctor.

Can women take Viagra Connect?

Viagra Connect is only for men aged 18 years and over with ED symptoms. It has not been tested on women so its effects are unknown.

Alternative treatment to Viagra

Other oral ED drugs work in a similar way, with similar side effects. Viagra was the first drug in this class to become widely prescribed.

The following oral tablet treatments for ED are available to buy online in various strengths.

  • Sildenafil
  • Cialis 
  • Tadalafil 
  • Levitra